PSN Subject Matter Experts (SMEs) will conduct the following activities as part of the strategic messaging assessment:
- Assess current communication practices.
- Review communication policies such as media relations, social media, and any other policy affecting external communication.
- Develop recommendations for strengthening and coordinating external and internal communications to focus on the agency’s overarching key messages.
- Develop recommendations for establishing a consistent, agency-wide approach to the districts’ digital community engagement efforts.